Privacy Policy

Text Messages (SMS): Mobile opt-in, SMS consent, and phone numbers collected for SMS purposes will not be shared or sold to any third parties or affiliates for marketing purposes.

SMS Terms & Conditions – Trueway Insurance

SMS Consent: Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Messages: If you have consented to receive text messages from Trueway Insurance LLC, you may receive messages related to:

  • Policy payment reminders

  • Renewal notifications

  • Alerts about canceled or expiring policies

  • Marketing information about home, auto, and business insurance

Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 20 – 25 SMS messages per week related to your policies or requests.

Fees: Standard message and data rates may apply depending on your carrier’s pricing plan, both domestically and internationally.

Opt-In Methods: You may opt-in to receive SMS messages from Trueway Insurance LLC in the following ways:

  • Verbally, during a conversation

  • By completing an online form

  • They fill out a website

  • Initial contact must be made by the client via SMS

 

Opt-Out Method: You can opt out of receiving SMS messages at any time by replying «STOP» to any SMS you receive, or by contacting us directly.

Help: If you are experiencing any issues, you can reply with the keyword «HELP» or contact us at customerservice@truewayins.com.

Standard Messaging Disclosures:

  • Message and data rates may apply

  • You can opt out at any time by texting «STOP»

  • For assistance, text «HELP» or visit our Privacy Policy and Terms & Conditions pages

  • Message frequency may vary