Privacy Policy & Terms of Use
Last Updated: February 2025

1. Introduction
Welcome to Trueway Insurance. We respect your privacy and are committed to protecting the personal information you share with us. This document outlines how we collect, use, and safeguard your information when you visit our website, www.truewayins.com.

By accessing or using our website, you agree to comply with the terms outlined in this Privacy Policy and Terms of Use. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect
We collect different types of information to enhance our services and provide a better user experience, including but not limited to:

Personal Information: Name, email, phone number, address, and other details you provide when requesting a quote or contacting us.
Automated Data Collection: IP addresses, browser type, device information, and cookies to improve website functionality and security.
Third-Party Data: Information collected from external sources such as marketing platforms, business partners, and social media.
3. How We Use Your Information
We use the collected information for the following purposes:

To provide insurance quotes, services, and customer support.
To improve our website experience and security.
To comply with legal obligations and regulatory requirements.
To prevent fraud, unauthorized access, or other potential threats.
To communicate with you regarding our services, promotions, and updates.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:

With trusted third-party service providers who assist in delivering our services (e.g., payment processors, marketing agencies).
To comply with legal requirements, subpoenas, or government requests.
To protect Trueway Insurance, its users, and affiliates from fraud or unauthorized activities.
5. Data Protection & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Compliance with Florida & U.S. Laws
Trueway Insurance operates in compliance with applicable Florida state laws and U.S. federal regulations, including:

Florida Information Protection Act (FIPA): Governs data security and breach notification.
Gramm-Leach-Bliley Act (GLBA): Protects consumer financial information.
CAN-SPAM Act: Regulates commercial email communications.
Fair Credit Reporting Act (FCRA): Ensures consumer credit and insurance information accuracy.
Digital Millennium Copyright Act (DMCA): Protects intellectual property rights.
We adhere to all relevant laws and regulations governing online transactions, consumer privacy, and digital communications.

8. External Links & Third-Party Websites
Our website may contain links to third-party sites. Trueway Insurance is not responsible for the privacy practices, security, or content of external websites. Please review their policies before sharing personal information.

9. User Responsibilities & Acceptable Use
By using our website, you agree to:

Provide accurate and truthful information.
Not engage in fraudulent, abusive, or harmful activities.
Respect copyright, trademarks, and intellectual property rights.
Not attempt unauthorized access to our systems or data.
10. Changes to this Policy
Trueway Insurance reserves the right to update this Privacy Policy & Terms of Use at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

11. Contact Us
If you have any questions about this policy, your data, or our services, please contact us:

📧 Email: customerservice@truewayins.com
📍 Address: 3751 S Congress Ave, Palm Springs, FL 33461
📞 Phone: (561) 223-6595

TERMS AND CONDITIONS OF USE
Last Updated: February 2025

Welcome to Trueway Insurance’s website («we,» «our,» or «the Company»). By accessing and using this website, you agree to comply with the following terms and conditions («Terms and Conditions»). If you do not agree with these terms, we recommend that you do not continue using our online services.

1. SCOPE AND ACCEPTANCE OF TERMS
These Terms and Conditions govern the access and use of the website www.truewayins.com («Website») and the services offered by Trueway Insurance within the state of Florida. By using this Website, you certify that you are at least 18 years old or have the authorization of a legal guardian to use our services.

2. PRIVACY AND DATA PROTECTION
Trueway Insurance complies with Florida privacy laws, including the Florida Information Protection Act (FIPA). The collection, use, and storage of your personal data are subject to our Privacy Policy, which you can review here: [Insert link to Privacy Policy].

We do not sell or share your personal information with third parties without your consent, except in cases permitted by law.

3. PERMITTED USE AND RESTRICTIONS
By using this Website, you agree to:

Use it only for legitimate purposes and in compliance with applicable regulations.
Not engage in fraudulent, misleading, or harmful activities that could damage Trueway Insurance’s reputation.
Not attempt to gain unauthorized access to our servers, databases, or computer systems.
Trueway Insurance reserves the right to restrict or suspend access to users who violate these terms.

4. SERVICES AND LIABILITY
The insurance quote and consultation services offered on this Website are for informational purposes only and do not constitute a binding offer until a formal agreement is made with one of our licensed agents.

Trueway Insurance does not guarantee uninterrupted Website availability and is not responsible for technical errors, system outages, or service interruptions that may affect user accessibility.

5. COMPLIANCE WITH FLORIDA LAW AND INTERNET REGULATIONS
This Website complies with e-commerce regulations and consumer protection laws applicable in the state of Florida, including:

Florida Deceptive and Unfair Trade Practices Act (FDUTPA), which protects against unfair and deceptive business practices.
Digital Millennium Copyright Act (DMCA), regarding content published on this site.
CAN-SPAM Act, regulating commercial email communications.
6. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Trueway Insurance, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Website.

The user acknowledges that the use of this Website is at their own risk.

7. MODIFICATIONS AND UPDATES
We reserve the right to modify these Terms and Conditions at any time without prior notice. We recommend reviewing this page periodically to stay informed of any updates.

8. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, you can contact us at:

📍 Trueway Insurance
📧 Email: customerservice@truewayins.com
📞 Phone: 855-897-1938

Privacy and SMS Communications Policy

At Trueway Insurance, we value and protect our users’ privacy. This Privacy and SMS Communications Policy explains how we collect, use, share, and protect your personal information when you visit our website www.truewayins.com and when you communicate with us via text messages (SMS).


1. Information We Collect

We collect the following types of personal information through our forms, SMS interactions, and other website features:

  • Full name

  • Phone number

  • Email address

  • Geographic location (optional)

  • Contact preferences

  • Information provided during the search for or request of insurance services


2. How We Use Your Information

We use the collected information to:

  • Provide personalized assistance with your insurance needs

  • Communicate with you about relevant insurance services, products, or updates

  • Send informational, conversational, or promotional SMS messages (with your consent)

  • Respond to inquiries and provide customer support

  • Comply with legal or regulatory requirements


3. SMS Messages and Consent

By providing your phone number on our website, you may choose to receive SMS text messages from Trueway Insurance. These communications may include conversational, informational, and/or promotional messages, according to the authorized category.

SMS Consent:
By checking the appropriate box, you agree to receive text messages from Trueway Insurance.
“I consent to receive [conversational, informational, and/or promotional] SMS messages from Trueway Insurance. Reply STOP to opt out. Reply HELP for assistance. Message and data rates may apply. Message frequency may vary. See our Privacy Policy.”

Important:
We do not share or sell your consent or phone number with third parties or affiliates for marketing purposes.


4. How We Share Your Information

We do not share, sell, or rent your personal information to third parties, except in the following cases:

  • To comply with legal obligations or regulatory requirements

  • With service providers who help us operate our website and communications, always under confidentiality agreements


5. Information Security

We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse.


6. Access, Updates, and Deletion

You may request access to, correction of, or deletion of your personal information at any time by sending a request to: customerservice@truewayins.com


7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites.


8. Changes to This Policy

We may update this Privacy and SMS Communications Policy at any time. Any changes will be communicated by posting the updated version on this page.


Contact

If you have any questions or concerns about this Privacy and SMS Communications Policy, you can contact us at:
📧 customerservice@truewayins.com
📞 Lake Worth: (561) 318-5540
📞 Palm Springs: (561) 223-6595
📞 Toll Free: 855-897-1938